Opportunity

Assist Future 500 Pharmaceutical company augment revenue and margins by optimizing speed to market.

 

Objective

Introduce process efficiency and reduce manufacturing time to quickly provide deliverables to sales representatives and physicians.

Solution

Conventional practices ship physical proofs to customers for approval who then must return proofs to their provider for printing thereby prolonging the manufacturing process.  Miles optimized production by implementing an electronic web based system that contracts processes, creating a faster delivery of proofs.  This system promotes internal and external communication by opening up collaboration channels for clients and their provider in real-time.

 

Success Indicators

Average product turnaround time decreased from 14- 7.5 days; increasing customer margins by $1.15 million annually.