For almost a century, Miles Printing has been known as a quality provider of print services. At Miles, Quality Management is critical so we expedited our recertification process to become ISO 9001:2015 certified ONE YEAR ahead of the deadline.
Miles' Quality Manager, Dustin Kendall, oversaw the entire recertification and explains why Miles is MILES AHEAD when it comes to quality:
"ISO certification is key to our organization. We implement quality assurance initiatives strategically because ISO has always been a part of our culture. One of the most dramatic changes to the ISO initiative is to concentrate on quality procedures more upstream; making quality assurance ingrained into executive management teams and therefore, threaded throughout corporate culture. At Miles, our Executive Management Team is already involved upstream and has laid our foundation and will continue to strive to achieve the highest quality standards. In addition to ISO certification, Miles also created a FDA Zero Defect Quality Assurance Policy because of the highly regulated industries we serve."
See our CASE STUDY: ZERO IS AN IMPORTANT NUMBER HERE.
ISO 9001:2015 applies to any organization, regardless of size or industry. More than one million organizations from more than 160 countries have applied the ISO 9001 standard requirements to their quality management systems.
Organizations of all types and sizes find that using the ISO 9001 standard helps them:
- Organize processes
- Improve the efficiency of processes
- Continually improve